You can contact us by
email
telephone (please see the middle of this page)
post (please see the bottom of this page)

You  can  contact  us  by  typing  in  the  boxes.
When  you  have  finished ,  click  on  the  "Send  e-mail"   button  at  the  bottom  of  this  page.

You do not need to fill in your personal details,
if you are posting to the "Polite & Knowledgeable Hi Fi Forum"

Please  remember  to  fill  in  your  e-mail  address  or  ordinary  address,
if you want a personal reply or brochure  !

( If  you  do  NOT  want  to  send  an e-mail  to us , you can click here to go back to the main page )
 

Fax  us  on  England 01634 373410

Telephone  us  on  England  01634 268662  or  01634 373410
from 8 am to 8 pm , 7 days a week
 

If you are from France, Germany, America, Australia, etc,
please email your name and telephone number,
and we will telephone you, to save you some money.
(We have the latest telephone service, which is very cheap for us to make overseas call.)

We TRY to answer our telephone from 8 am in the morning to 8 pm in the evening.
We TRY to answer the telephone 7 days a week.
We TRY to answer the telephone 90 percent of the time.

If nobody is answering the telephone, please try again 1 hour later, or the next day.
(Sometimes, we have to modify and despatch the amplifier / speaker URGENTLY,)
(so we have to concentrate on the customers who have placed an order, with a credit card number.)
If you want to leave a message, please use 01634 268662

If you or your telephone withhold your number, please use the 01634 268662
01634 373410 does NOT accept calls from customer who withhold their telephone numbers.
We got so fed up with 2 or 3 phone calls a day from telesales people (who usually withhold their numbers)
trying to sell me insurance, stationery, bottled water, etc.

I apologise that our telephone service in not perfect,
but how many other Hi Fi company answers their telephone 12 hours a day, 7 days a week ?
AND YOU USUALLY GET SOMEBODY WHO KNOWS WHAT THEY ARE TALKING ABOUT,
AND YOU CAN ASK THE SIMPLEST OR MOST COMPLICATED QUESTIONS,
AND GET A SENSIBLE, TECHNICALLY CORRECT 'NO BULL' ANSWER.

Thank you.
 

Our  address  is

Affordable Valve Company
11 Magdalen Close
FREEPOST   SEA0359
Gillingham
Kent   ME7  3BR
England
United Kingdom